Account and data deletion
Done is done — and that’s fine.
You can request deletion of your TransformFit account and associated server data without reinstalling the app. No survey and no retention call.
Request deletion from the web
- Use the email address associated with your TransformFit account.
- Send the prepared request below. Do not include your password, workout details, or health information.
- Rodgers Intelligence Group will verify account ownership before processing the request.
Delete inside TransformFit
Open Profile → Your data → Delete my account and all data, confirm the warning, and enter the final DELETE confirmation. The app does not claim success until the backend returns a confirmed deletion receipt.
Delete selected James memory without deleting your account
Open Coach → What James knows. You can delete an individual saved fact, or turn James memory off to delete every saved fact and revoke memory consent. TransformFit verifies the server result before showing a deletion receipt. This removes the selected coaching memory and its plain-text value while leaving your account, workout history, and other data intact.
If you cannot use the in-app control, email rodgemd1@gmail.com from the address associated with your account using the subject “TransformFit selected data deletion request.” Name only the data category you want removed; do not include health details, workout details, or your password.
What is deleted
The authenticated account and account-owned server records are deleted, including the profile, onboarding inputs, readiness and recovery entries, workouts and set logs, progress records, nutrition and body entries, coaching messages, and consented James memory.
What remains
A pseudonymous integrity receipt remains without the plain account ID, workout content, health content, or coaching text. It contains one-way hashes, the operation type, integrity values, and timestamps. It currently has no scheduled expiration. Local app data remains under device control and can be removed by clearing app data or uninstalling the app.
Google Play subscriptions are separate
If you have a Google Play subscription, cancel it in Google Play separately. Deleting the TransformFit account does not cancel store billing.
If the prepared email action does not open, contact rodgemd1@gmail.com from the address used for your TransformFit account with the subject “TransformFit account deletion request.”